Making First Response Second Nature
John Buck, the Associate Dean of Students at Webster University, presented “It’s Like I’m Watching TV in My Head: How CHOs Manage Crisis Situations,” on Sunday at the ACUHO-I Annual Conference and Exposition. Buck studied twelve housing officers who have been praised for handling crisis, interviewing them about their experiences. In the session, he shared the results of this project. Buck began his interviews at the 2008 Annual Conference and compiled the data last year. The resulting paper is Buck’s dissertation, as well as an excellent resource for the profession.
Inside HigherEd and The Chronicle of Higher Education reported on the session.
Tags: Safety