Keep ‘Em If You’ve Got ‘Em: Retention at Xavier University
Wednesday, June 30th, 2010
In 1980, only three of every four Xavier University freshmen would return for a second year. Fewer than that would eventually graduate. These days at Xavier, a university with 6,996 students in Cincinnati, nine of every ten students return for their second year, and eight of ten ultimately graduate in six years. What changed? Not the students–they’re essentially, academically and fiscally, the same. It was Xavier’s retention efforts.
Adrian A. Schiess, as director for student success and retention, devotes his days to ensuring students who want to persist at Xavier are able to do so. He’s held the directorship since 1990; he was a professor at Xavier before that. Students with issues that may prevent them from continuing their educations are referred to Schiess. He’s assisted with many financial concerns–the most common problem–as well as mental health, academic and interpersonal issues. Post-freshmen year “melt” is a big concern for Xavier and most other institutions; freshmen drift and don’t return as sophomores. Thanks to Schiess’s and his staff’s efforts, Xavier’s freshmen retention rate is 86% for the last three years. (It was a bit higher, but the economy tamped it down.) This is better than the national mean for similar institutions, at 81.4%. Many problems that would prevent students from returning can be resolved. Often students who need extra help, whether in the form of financial aid, counseling or tutoring, are simply unsure of where to find it, and unfamiliar with navigating offices and advocating for themselves. Schiess’s office helps them do that, making it more likely the student will graduate, and strengthening the student’s bond with Xavier, the school that stuck with them.
Is there someone–or someones–on your campus whose entire job is devoted to retention? How does the housing office work with that person? If there isn’t a “retention position,” what efforts fill the gap?


















