…At least, that’s the plan. Boomers have started to retire, and many more will do so in the next 5 to 10 years. When they leave, these professionals will take years of experience and institutional knowledge with them. (The economic downturn has at least one, bittersweet upside, as it likely delayed some of these retirements.)
Higher education and student housing are experiencing the same trends. Especially vulnerable is the facilities department; the longtime employees there know the quirks of each building; where lines are buried, the unwritten details of the university’s history with a specific contractor. This knowledge isn’t written down; it’s in the facilities’ professionals’ heads, and if they leave, it goes with them. Compounding the issue is a paucity of young professionals in facilities-related fields and trades. For example, The Bureau of Labor Statistics predicts the job market will be wide open for electricians, physical plant operators, and HVAC mechanics in the near future, as longtime professionals retire and not enough young professionals are on track to replace them.
What to do? Knowledge databases, mentoring and shadowing are among the solutions institutions are trying. The Chronicle of Higher Education has an article on the topic, and The Talking Stick discussed the subject in 2007: “Replacement Parts” by Dave Sagaser.
What’s happening on your campus? Are succession plans in place? Is there active mentoring taking place already? Share in the comments section.